Privacy Policy

Here at Orean, we are committed to protecting your privacy. We will only use the information we collect about you lawfully, as required by the General Data Protection Regulation (GDPR) 2016.

This privacy policy provides detailed information on when and why we collect your personal information and how we use it. This applies to data collected on our website and when you interact with us via telephone, email, and social media.

Personal data we collect

We only collect information about you to give you the best possible service.

Should you sign up to receive marketing communications from us, we will collect your data to keep you updated with our latest news, help us tailor our marketing to you, and improve our services.

The type of information we will collect about you includes your name, phone number, and email address. Our personal information will be held securely following our internal security policy and the law to ensure it isn’t lost, stolen or used in any unauthorised way.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information we hold about you by emailing us at welcome@orean.co.uk

How we collect your data

You may provide us with your personal, contact, and other marketing data by completing forms online or in correspondence via email, telephone, or otherwise.

When you interact with our website, we may automatically collect the following data (via cookies):

  • Data which relates to what equipment/devices you are using to access our site
  • Data about how you are using our site, such as actions you complete while browsing

Marketing preferences

We may, on occasion, send you marketing communications if you have given us consent to do so, which you may have done when you have either;

  • Subscribed to our newsletter via our sign-up form
  • Completed our contact form

You can unsubscribe from our marketing communications or update your preferences at any time via the links at the bottom of our marketing emails or by contacting us.

Cookies

By using our website, you consent to cookies following this policy.

Cookies are small data files that a website stores on your device. They are used to ‘remember’ when your device accesses a website.

Like most websites, we use cookies to collect information. This information relates to your browsing behaviour while on our website, including pages viewed and your movements around it. However, it doesn’t include information such as your name or contact details.

Cookies help us distinguish our users from one another and track their visits. The information collected helps us improve our website and your overall experience.

If you’d like, you can set your browser not to accept cookies; however, in doing that, some of our website functions may not work.

Your rights

You have many rights over your data and how it is used. Your rights are listed below:

  • The right to be informed about the collection and use of your data (the right to be informed)
  • The right to access your information (the right of access)
  • The right to request we delete your data (the right to be forgotten); where we no longer have a legal reason to keep it.
  • The right to correct your information (the right of rectification) if you believe any information we have on you to be incorrect.
  • The right to stop/ opt out of direct marketing communications we send you (the right to object)
  • The right to restrict us from processing your data (right to restrict processing) means that in certain circumstances, you can ask us to stop processing your information and retain it.
  • The right to ask us to supply you with a copy of the personal data we hold about you so that you can use this information elsewhere (the right to data portability)

Changes to this privacy notice

We may change our privacy policy occasionally to ensure we keep you updated on how we process your data.

How to contact us

You can contact us via any of the below methods:

Email: welcome@orean.co.uk 

Telephone : +44 (0) 1274 878206

Post : Orean Personal Care, Unit E1, Stubs Beck Lane, West 26 Industrial Estate, Cleckheaton, BD19 4TT, UK.